Delivery Information

HOW MUCH IS DELIVERY?

Primarily delivering to the North Shropshire borders, we currently have two options for delivery to your home:

• FREE Standard Delivery* - We offer free standard delivery to any homes located within the blue shaded area on the map below. Please allow 10 working days for your order to be delivered. We will call you in advance to ensure your order is delivered at a time most convenient for you. 
• Out Of Delivery Zone - For any of you who are slightly outside our delivery zone we can occasionally offer delivery for a small additional cost. Please either email or call us to get a quote.

* Please Note - At times of high demand, lead times for ‘Standard Delivery’ and ‘Out Of Zone Delivery’ may increase.

WHERE DO YOU DELIVER TO?

We currently deliver for FREE anywhere within a 15 mile radius, from our base in Prees, Shropshire**. This includes the following towns and villages:

Aldford, Atcham, Audlem, Bangor-on-Dee, Baschurch, Bayston Hill, Beeston, Bridgmere, Bronington, Broxton, Bunbury, Calveley, Chester, Chirk, Christleton, Condover, Donnington, Ellesmere, Farndon, Gobowen, Gresford, Guilden Sutton, Handbridge, Harmer Hill, Hinstock, Hodnet, Holt, Hoole, Huntington, Lilleshall, Llay, Malpas, Market Drayton, Morda, Myddle, Nantwich, Nesscliffe, Newport, Oswestry, Overton, Penley, Peplow, Prees, Pulford, Rossett, Rowton, Ruabon, Saighton, Shawbury, Shrewsbury, Spurstow, Tarporley, Tarvin, Tattenhall, Telford, Tilston, Tushingham, Wellington, Wem, Whitchurch, Whittington, Whixall, Wrexham, Wrenbury. 

**Should you be located outside our blue delivery area, please feel free to email us with your postcode and order quantity, and we'll get back to you as quickly as possible with any additional delivery costs. 

Our usual delivery times are between 8am-5pm Monday-Friday and 9am-4pm Saturday-Sunday. However we will always ensure you receive a courtesy call from one of our friendly drivers, informing you of when your delivery will be made. Should you not be in for any reason, your logs will be unloaded as near as possible to your designated tipping point.

HOW WILL MY LOGS BE DELIVERED TO MY HOME?

To ensure our products are as eco-friendly as possible, we deliver all our logs loose and without wasteful packaging. We therefore kindly ask you to enter in your "Designated Tipping Area", into the box on the checkout page. Alternatively you can give us a quick bell on: 07860 548865, where we can then alter your order for you. Please ensure your tipping area is fully accessible for our driver. 

HOW DO I CHANGE MY DELIVERY SLOT ONCE ORDERED?

Should you have any issues with your order, or wish to change your delivery date, please contact our offices by emailing us at: info@goodwoodstock.com where we will be more than happy to help.